• PAYMENT METHODS

    We accept just about everything!

    PayPal

    Credit Cards: Visa, MasterCard, American Express & Discover 

    SHIPPING & HANDLING

    We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

    Processing Time: 3 – 5 businiess days* (in regular seasons) or more depends on holiday seasons.

    Estimated Delivery: 8 – 14 businiess days* (in regular seasons) or more depends on holiday seasons.

    (*) might be delayed 2-4 days due to the peak season, but we will try our best to fulfill orders as fast as we can.

    Our shipping methods being currently available is STANDARD SHIPPING (USPS or FEDEX).

    International delivery with * DHL

     

    RETURN POLICY

     

    * We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy…

     

    RETURNS

    All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

    Playstationplanet Store

    [email protected]

    Return shipping charges will be paid by us.

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

     

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at: 

     

    [email protected]